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Catherine Morris

Conflict Resolution and Conflict Management

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This page has its focus on conflict resolution and conflict management. See also the bibliography on conflict transformation. See the bibliography on Alternative Dispute Resolution (ADR). Also see "Definitions in the Field of Dispute Resolution and Conflict Transformation"

Aubert, Vilhelm. "Competition and Dissensus: Two Types of Conflict and Conflict Resolution." Journal of Conflict Resolution 7 (1963): 26-32.

Avery, Michel et al. Building United Judgment: A Handbook for Consensus Decision Making. 731 State Street, Madison, WI 53703: Center for Conflict Resolution, 1981.

Auvine, Betsy et al. A Manual For Group Facilitators. 731 State Street, Madison, WI 53703: Center for Conflict Resolution, 1978.

Barsky, A. E. Conflict Resolution for the Helping Professions. Belmont, CA: Brooks/Cole-Wadsworth, 2000.

Blake, R.R., and J.S. Mouton. Solving Costly Organizational Conflicts: Achieving Intergroup Trust, Cooperation, and Teamwork. San Francisco, CA: Jossey-Bass Publishers, 1985.

Burgess, Heidi, and Burgess, Guy M. Encyclopedia of Conflict Resolution. Santa Barbara, CA: ABC-Clio, 1997.

Burton, John, Conflict: Human Needs Theory. New York: St. Martin's Press, 1990. read a review.

Burton, John, and Frank Dukes. Conflict: Readings in Management and Resolution. New York: St. Martin's Press, 1990. read a review.

Burton, John, and Frank Dukes. Conflict: Practices in Management, Settlement and Resolution. New York: St. Martin's Press, 1990. read a review.

Burton, John W. Conflict: Resolution and Provention[sic]. New York: St. Martin's Press, 1990. read a review.

Bush, Robert A. Baruch, and Joseph Folger. The Promise of Mediation: Responding to Conflict Through Empowerment and Recognition. San Francisco, CA: Jossey-Bass Publishers, 1994. read a review.

Cloke, Kenneth. Mediating Dangerously: The Frontiers of Conflict Resolution. San Francisco: Jossey-Bass, 2001.

Cloke, Kenneth, and Joan Goldsmith. Resolving Conflicts at Work: A Complete Guide for Everyone on the Job. San Francisco: Jossey-Bass, 2000.

Cloke, Kenneth, and Joan Goldsmith. Resolving Personal and Organizational Conflict: Stories of Transformation & Forgiveness. San Francisco : Jossey-Bass, 2000

Cobb, Sara. "Empowerment and Mediation: A Narrative Perspective." Negotiation Journal 9(30)(July 1993): 245-255.

Cohn, Henry S. and Bollier, David. The Great Hartford Circus Fire: Creative Settlement of Mass Disasters. New Haven, CT: Yale University Press, 1991. read a review.

Conflict Resolution Network. The (1993) Conflict Resolution Trainers' Manual: 12 Skills. The Conflict Resolution Network, Chatswood, NSW, Australia, 1993.

Cornelius, Helena, and Shoshana Faire. Everyone Can Win: How to Resolve Conflict. Sydney: Simon & Schuster, 1989. read a review.

Crawley, John. Constructive Conflict Management: Managing to Make a Difference. San Diego, CA.: Pfeiffer & Co., 1992.

*De Bono, Edward. Conflicts: A Better Way to Resolve Them. Middlesex: Penguin, 1985.

*Deutsch, Morton, and Peter T. Coleman, eds. The Handbook of Conflict Resolution: Theory and Practice San Francisco: Jossey-Bass, 2000.

*Deutsch, Morton. The Resolution of Conflict: Constructive and Destructive Processes. New Haven, CT: Yale University, 1973.

Domenici, Kathy, and Stephen W. Littlejohn. Mediation: Empowerment in Conflict Management. Second Edition. Prospect Heights, IL: Waveland Press, 2001.

Duffy, K. G., J.W. Grosch, and P.V. Olczak, eds. Community Mediation: A Handbook for Practitioners and Researchers. New York: Guilford, 1991. read a review.

Dukes, E. Franklin, Marina A. Piscolish and John B. Stephens. Reaching for Higher Ground in Conflict Resolution: Tools for Powerful Groups and Communities. San Francisco: Jossey-Bass, 2000.

Dukes, E. Franklin. "Structural Forces in Conflict and Conflict Resolution in Democratic Society." In Conflict Resolution: Process, Dynamics and Structure, edited by Ho-Won Jeong, 155-72. Aldershot, UK: Ashgate Publishing, 1999.

Eadie, William F., and Paul E. Nelson. The Language of Conflict Resolution. Thousand Oaks: Sage, 2001.

Felstiner, William L.F. "Influences of Social Organization on Dispute Processing." Law and Society Review 8 (1974): 63-94.

*Felstiner, William L.F., Richard L. Abel, and Austin Sarat. "The Emergence and Transformation of Disputes: Naming, Blaming and Claiming..." Law & Society Review 15 (1980-81): 631- 54.

Fisher, Roger, Elizabeth Kopelman, and Andrea Kupfer Schneider. Beyond Machiavelli: Tools for Coping with Conflict. Cambridge, MA: Harvard University Press, 1994.

Folger, Joseph P., and Robert A. Baruch Bush, eds. Designing Mediation: Approaches to Training and Practice within a Transformative Framework. New York : The Institute for the Study of Conflict Transformation, 2001.

Isenhart, Myra Warren, and Michael Spangle. Collaborative Approaches to Resolving Conflict. Thousand Oaks, California: Sage Publications, 2000.

Kaner, S. Facilitator's Guide to Participatory Decision-Making. Philadelphia: New Society, 1996.

Kellett, Peter M., and Diana G. Dalton. Managing Conflict in a Negotiated World. Thousand Oaks: Sage, 2001.

Kolb, D.M., and Bartunek, J.M. Hidden Conflict in Organizations: Uncovering Behind-the-Scenes Disputes. Newbury Park, CA: Sage Publications, 1992. read a review.

Kottler, Jeffrey A. Beyond Blame: A New Way of Resolving Conflict in Relationships. San Francisco: Jossey-Bass Publishers, 1994.

*Kressel, Kenneth, and Dean G. Pruitt, eds. Mediation Research: The Process and Effectiveness of Third-Party Intervention. San Francisco, CA: Jossey-Bass Publishers, 1989. read a review.

Jay, Ram N. Social Conflict Delhi: Oxford, 1996.

Kritek, Phyllis Beck. Negotiating at an Uneven Table: Developing Moral Courage in Resolving Our Conflicts. San Francisco, CA: Jossey-Bass Publishers, 1994. read a review

Kruk, Edward, ed. Mediation and Conflict Resolution in Social Work and the Human Services. Chicago: Nelson-Hall, 1997. read a review.

Lang, Michael, ed. Transformative Approaches to Mediation. Special Issue. Mediation Quarterly 13(4) (1996).

Laue, J.H. Resolution: Transforming Conflict and Violence. Occasional Paper 7. Institute for Conflict Analysis and Resolution. Fairfax, VA: George Mason University, 1993.

Luban, David. "Settlements and the Erosion of the Public Realm." Georgetown Law Journal 83 (1995): 2619-62.

Mayer, Bernie. Beyond Neutrality: Confronting the Crisis in Conflict Resolution. San Francisco: Jossey-Bass, 2004.

Mayer, Bernard. The Dynamics of Conflict Resolution: A Practitioner's Guide. San Francisco: Jossey-Bass, 2000. read a review. read another review.

Mitchell, Christopher, and Michael Banks. Handbook of Conflict Resolution. London: Pinter, 1996.

*Moore, Christopher W. The Mediation Process: Practical Strategies for Resolving Conflict. Second edition. San Francisco, CA: Jossey-Bass Publishers, 1996.

Morris, Catherine, ed. Resolving Community Disputes: An Annotated Bibliography About Community Justice Centres. Victoria, B.C.: UVic Institute for Dispute Resolution, 1994. read a review.

Phillips, Barbara Ashley. The Mediation Field Guide: Transcending Litigation and Resolving Conflicts in Your Business or Organization San Francisco: Jossey-Bass, 2001. read a review.

Picard, Cheryl A. Mediating Interpersonal and Small Group Conflict. Ottawa: Golden Dog Press, 1998.

Rahim, M. Afzalur. Managing Conflict in Organizations Second Edition. Westport, CT: Praeger Publishers, 1992.

Rahim Afzalur, ed. Theory and Research in Conflict Management. New York: Praeger, 1990.

Ross, Mark Howard. The Management of Conflict: Interpretations and Interests in Comparative Perspective. New Haven: Yale University Press, 1993. read a review.

Sandole, J.D., and Herbert C. Kelman. Conflict Resolution and Theory and Practice: Integration and Application. New York: St. Martin's Press, 1993. read a review.

Sandole, J. D., and H. van der Merwe, eds. Conflict Resolution Theory and Practice: Integration and Application. Manchester, UK: Manchester University Press, 1993. read a review.

Sandole, Dennis, Sean Byrne, Ingrid Sandole-Starosta, and Jessica Senehi, eds. Handbook of Conflict Analysis and Resolution. London: Routledge. January 2009.

Schellenberg, James A. Conflict resolution: Theory, Research and Practice. New York: State University of New York Press, 1996.

Schelling, T.C. The Strategy of Conflict. Cambridge, MA: Harvard University Press, 1960.

Schon, D.A. The Reflective Practitioner. New York: Basic Books, 1983.

Shonholtz, Raymond. "Neighbourhood Justice Systems: Work, Structure, and Guiding Principles." Mediation Quarterly 5 (1984): 3-30.

Schwarz, R., The Skilled Facilitator: Practical Wisdom for Developing Effective Groups. San Francisco, CA: Jossey-Bass Publishers, 1994. read a review.

Stulberg, Joseph B. Taking Charge/Managing Conflict. Toronto, ON:, D.C. Heath & Co., 1987.

Susskind, L. E., S. McKearnan, and J. Thomas-Larmer, J., eds. The Consensus Building Handbook: A Comprehensive Guide to Reaching Agreement. Thousand Oaks, CA: Sage, 1999.

Thomas, K., and Kilmann, R. Thomas-Kilmann Conflict Mode Instrument. Tuxedo, NY: XICOM, 1974.

Tillett, G. Resolving Conflict: A Practical Approach. Sydney, Australia: Sydney University Press, 1991.

Tyler, T. "The Quality of Dispute Resolution Procedures and Outcomes: Measurement Problems and Possibilities." Denver University Law Review 66 (1989): 419.

Umbreit, M.S. Mediating Interpersonal Conflicts: A Pathway to Peace. West Concord, MN: CPI Publishing, 1995. read a review.

Wehr, P. Conflict Regulation. Boulder, CO: Westview, 1979.

Winslade, John, and Gerald Monk. Narrative Mediation: A New Approach to Conflict Resolution. San Francisco: Jossey-Bass, 2000.

Yarn, Douglas H., ed. Dictionary of Conflict Resolution. San Francisco: Jossey-Bass Inc., 1999.

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Conflict Transformation and Peacebuilding: A Selected Bibliography (formerly Conflict Resolution and Peacebuilding: A Selected Bibliography). Copyright 1997-2008 Catherine Morris. All rights reserved.

Adversarial Justice Limits . Alternative Dispute Resolution (ADR) . Apology & Forgiveness . Arbitration . Arts & Peacework . Books for Children & Youth . Caseflow Management . Collaborative Law Practice . Community Conflict . Conflict Analysis . Conflictos y Paz . Conflict Resolution & Conflict Management . Conflict Transformation . Critical Perspectives on ADR . Culture, Ethnicity & Conflict . Dispute Resolution Systems Design . Emotions & Conflict . Evaluation . Game Theory . Gender & Conflict . Human Rights . Humanitarian Action, Development . Indigenous Peoples . International Conflict . Judicial Dispute Resolution . Media, Conflict and Society . Mediation, Family . Mediation, Mandatory . Music of Peace . Negotiation . Negotiation, Crisis . Negotiation, Humanitarian . Nonviolent Direct Action . Ombudsman . Psycho-Social Perspectives . Post-Secondary Education . Public Dispute Resolution . Reconciliation/Transitional Justice . Religious Perspectives . Restorative Justice . Schools . Standards and Ethics . Technology, Computers . Terrorism . Theories of Conflict . Videorecordings . Workplace, Labour Conflict . Peacebuilding and Reconciliation in Rwanda . Reviews and Annotations . Acknowledgements . Search